The first thing is REAL customer Feedback, just about every website out there has a Testimonial page that has multiple entries from customers all over raving about how great that website is and how satisfied they are with the product they bought. Well we don’t have that page, why? Simple, common sense will tell you that we control everything that is on our website, so we can put up as many testimonials as we like, all positive of course, and there is no way to verify how true the information is. How many times have you read “Great company, great deal, excellent customer service, Bob from Ohio”, it’s almost a cliché now.

We have been online since 2001 selling high end goods to clients all over the world; we started on eBay prior to launching our website, so the best and first place you should look as a new client is on eBay. With eBay, all feedbacks are real comments from real clients and these cannot be faked, further more you can actually contact these people through the eBay system and ask them what their experience was like with the seller. Please see eBay Section for more details.

We are a brick and mortar place, located in the suburbs of Philadelphia, where we have a 5,000 square foot showroom. Feel free to visit us, touch and feel what you are buying, and take out the anxiety of waiting for an overnight package to arrive. See Contact Section for more details.

Luxury Bazaar has a “NO QUESTIONS ASKED FULL REFUND” return policy on all stock purchases. Please see Returns Section for more details.

We accept just about every form of safe payment out there, to include Google Checkout, Credit Cards and we are one of the very few sellers online that accept payments via the escrow service, www.escrow.com, simply because we have nothing to hide and are confident that you will keep our product once it’s received. Please see all details under the Payments section.

We ship FREE worldwide, with multiple reputable carriers and everything is fully insured, please see Shipping Section

Everything we sell is 100% Authentic, of course everyone states the same online but Luxury Bazaar backs it with our “DOUBLE YOUR MONEY BACK GUARANTEE”, so if the item you purchased is proven to not be authentic, we will refund you twice the original paid amount. Please see our Authenticity Section for more details


We are a registered member in good standing of the BBB Online



We are a platinum member in good standing of the International Watch and Jewelry Guild



We are a SortPrice certified merchant in good standing



LuxuryBazaar is a verified Authorize.Net merchant.



We are DUNS registered in good standing


Last but not least, we have been in business for a long time, so references are never an issue and for the most part anywhere in the world. It’s not just private customers these references also include other websites, other dealers and stores that you may have already bought from before.

Of course you may have more question, so we have assembled a very informative FAQ section, make sure to read through, it will give you even more insight.

We have been on eBay since 2002, starting with our main store luxurybazaar, we then opened a few more stores, luxurybazaar-2, luxuryantiques and our cutest store luxurylittles that sells luxury children’s clothing. With millions in transactions on eBay alone we managed to keep 100% feedback across all stores, and have earned the distinguished rating of “PowerSeller” of all Levels to include “Titanium” the highest level possible and not achieved by many. We have also been rated as a “top-rated seller”. Click on either of the icons below they will take you to eBay and you can read in detail what these rating mean. Below are just some highlights:


“Top-rated sellers are PowerSellers who have achieved the highest levels of customer satisfaction and receive additional benefits to recognize this achievement.”




“PowerSellers achieved eBay requirements for sales volume, customer satisfaction, policy compliance, and account standing and are rewarded with exclusive benefits to recognize their contributions to the success of the eBay Community!”


We are also a Verified Premier PayPal member since 2001


In conclusion, as we mentioned in the introduction, eBay is the place for a customer to look for the real customer reviews, it takes years of hard work and many satisfied customers to receive the highest ratings and to stay 100% positive.

Luxury Bazaar guarantees all Watches and Brand Name Jewelry sold through our web-site to be 100% brand new (unless otherwise stated), AUTHENTIC, and where applies in the original box and papers with serial numbers intact and unaltered.

REMEMBER our Authenticity Policy is Harsh; if you get something that is proved to be a Fake we will refund you DOUBLE the original purchase price! Some restrictions apply to Art and Antiques please contact us for more details.

Luxury Bazaar is NOT an authorized dealer of any Watch and Jewelry Brand that we sell. However, we source our watches and brand name jewelry directly through authorized dealers and distributors. The sources we buy from are just as reliable as our company and we screen our vendors on a regular basis to make sure they uphold the highest standards just as we do with our clients.

Every manufacturer imprints a serial number on each of their pieces for identification purposes. We guarantee that each item we sell bears the original manufacturer’s serial number intact and without any alterations. In rare cases some brand name jewelry pieces will not have serial number but this is only in the cases where the manufacturer produces this piece without an imprint, usually due to size or design limitation.

Watches: Due to the fact that we are considered an unauthorized dealer – the manufacturer will not honor a warranty on a watch bought through us. However, Luxury Bazaar provides you with an equivalent warranty that mirrors the manufacturer’s warranty one to one.

In an unlikely event something does go wrong with your watch within 2 years from the date of purchase, the watch would need to be sent back to us. We use only highly qualified professional watchmakers who are capable of fixing any watch. Our watchmakers are authorized repair centers for many high end watch manufacturers and can easily deal with fixing any watch only using genuine parts.

If it is determined that the defect is of a more serious nature, we will have the watch returned to the respective manufacturer. Unfortunately, the manufacturers can take a minimum of 4-8 weeks to repair a watch, sometimes longer if parts are back ordered.

Jewelry: Because jewelry is not as intricate as watches, the warranty is a lot simpler here, the only thing we can cover is if something breaks, some jewelry may have movable parts, earrings can have broken posts, in the rare case that this happens our qualified jewelers will repair your jewelry and get it back to you, usually within 10 days.

Our Limited Warranty for Watches and Jewelry

The Luxury Bazaar warranty covers all new watches and jewelry for the period of two years from the date of purchase.

The warranty covers manufacturing defects only.

The warranty does not cover damages such as scratches, finish, crystals, glass, Straps – leather, fabric or rubber, damage due to wear and tear, damage resulting from wear under conditions exceeding the watch manufacturer's water resistance limitations and damage due to physical and/or accidental abuse.

All warranty repairs must be handled directly through Luxury Bazaar. Watches opened or repaired by any other source will void all warranties. Luxury Bazaar will cover all parts and labor or replace the watch at our discretion within the warranty period.

Shipping and insurance costs for warranty returns to us must be covered by the customer. Returns must be shipped via traceable courier, e.g. UPS or USPS (Do not ship via FedEx, FedEx does not insure watches or jewelry valued above $500). Return shipment must be pre-paid and fully insured. Collect shipping will be refused. In case of loss or damages, customer is liable. Return shipping expenses to the customer once the watch is repaired will be covered by Luxury Bazaar

In case a repair is necessary; please call us to obtain a return authorization number. All warranty returns must have a Return Authorization Number (RA). This number must be displayed on the outside of the box. A watch returned without authorization will be refused. Please include a copy of your invoice and/or a detailed letter indication the problem, the return address, contact phone numbers and email address.

LuxuryBazaar.com and its infrastructure are protected by state of the art internet security. All confidential information stored is protected at all times. All data communications through the LuxuryBazaar.com web-site is encrypted using a minimum of 128 bit SSL encryption with keys from VeriSign. Once on our server we encrypt the information using 128 bit AES encryption.




Personal Info:

Your name, Credit Card information, addresses, telephone numbers, email addresses and any other personal information will remain private. We only use your personal information for our billing, verification, and shipping purposes.

We value your patronage and very much respect your privacy rights. Have no concerns, we have policies in place to ensure that your personal information is handled safely and responsibly. We do not sell, trade, rent or share your personal information to anyone!

Information Collection:

Generally, you can browse our Website without providing us with any personally identifiable information about yourself, such as your name, address, e-mail address, phone number, or credit card information. When you voluntarily submit your personally identifiable information to us by making a purchase from Luxurybazaar.com, you are giving us your consent to the collection, use and disclosure of your personally identifiable information, and you understand and agree that we may share information about you and your transaction with other companies for the purpose of processing your transaction, including fraud prevention, vendor direct shipping and credit card authorization. We may also disclose information when you tell us to do so, to identify or contact you, to protect your rights or the rights of LuxuryBazaar.com or as required by law.

Email:

When you are visiting our website or communicating with us electronically, you consent to receive communications from us. We will communicate with you by e-mail or by posting notices on our website. You agree that all agreements, notices, disclosures, and other communications we provide to you electronically satisfy any legal requirement that such communications be in writing.

Cookies and Other Data Collection Devices:

From time to time LuxuryBazaar.com collects non-personal data through cookies, web logs, and other web monitoring technologies. A cookie is an element of data that frequently contains an anonymous unique identifier. Such data is sent from the website to your browser, which may then store it on your system for future use. LuxuryBazaar.com uses cookies to maintain information for your shopping cart and to facilitate your shopping experience so that you will not need to continually re-add items to your shopping cart during the same browser session. We keep track of recently viewed items and other helpful features. All this is standard e-commerce practice used widely on the entire World Wide Web.

Logs:

When you visit our website, our web server automatically collects readily available information provided by your web browser or ISP such as IP addresses. We mostly use this information for demographic purposes, as well as improving our site design, product assortments, customer service, and special promotions.

Fraud:

As a seller of High End Goods, we are a primary target for online fraud and we approach this very seriously. If we receive a fraudulent order, we will notify and cooperate with the Local and Federal authorities. We do this to protect ourselves and our customers. Everything acquired during the process of fraudulent orders will immediately be turned in to the proper authorities in your immediate area. If you plan on committing fraud against us, DO NOT waste your time, we have seen it all, it will not work with us!

Luxury Bazaar takes pride in its large inventory. If your purchased item is currently in stock, we will ship the item within 1-2 business days after the order is processed. You will be notified of the shipment by email or phone.

Sometimes, due to the volume of orders we receive or due to the item being on backorder, a particular item maybe be out of stock. If this happens, we will notify you in a timely fashion to provide you the desired item within a pre-determined, estimated time frame or help you find another item. If you have already been charged, but the item is no longer in stock, please be assured that we will refund the full amount charged. Refunds will be issued by the same method as the original payment.

Please keep in mind we also sell items across multiple platforms: both on and off line, places like eBay and other websites, trade shows. We also sell items to other dealers (wholesale) and often will give goods out on memo to different stores across the globe, so double sales and slight delays in shipping can happen on rare occasions.

The above mostly applies to Watches and Jewelry, Art and Antiques are usually always in stock. You can inquire on availability by simply contacting our sales department at the time of purchase.

We Ship FREE Worldwide using known carriers like FedEx, UPS, DHL, EMS, TNT, USPS, depending on the shipping location, item price and item size.

All packages are fully insured against loss, theft, and damage during transit. All of our packages are covered by an independent 3rd party insurance company.



For Art and Antiques we use specialized couriers to make sure the items arrive safely. Charges do apply but in some case the item you purchase maybe small enough and are able to use our regular carriers listed above and the shipping is still FREE.

In cases where the item is over the insured limit of our regular shipping insurance policy limit we will use armored services such as Brinks, Malca Amit, and Ferrari Express. Charges apply and actual quote will be provided at the time of purchase.

We also have personalized courier service, who can hand deliver any item you purchase. This person is a full time staff member and will travel on call. Charges apply and actual quote will be provided at the time of purchase.

Please note - due to the nature and value of the products we sell, ALL packages will require an adult signature at the time of delivery. Unfortunately, due to insurance restrictions we are not able to ship packages without requiring an adult signature.

Shipping to an address other than the billing address when paying with a Credit Card:

Due to the heightened risk of fraud associated with credit card purchases of high end luxury items, Luxury Bazaar prefers to ship our products to the billing address. However, we recognize the necessity for customers to have an option of shipping the package to an alternate address. If you choose to have the package shipped to an address different than your billing address, we will require that an "Alternate Shipping Address" be added to file with your credit card company. This is a very routine and simple process, which should take only a few minutes.

Simply call your credit card customer service and ask them to add an "Alternate Shipping Address to File" and give the representative the address you'd like to have us ship the item to. This security procedure benefits and protects both you and us from potential fraudulent orders. It tells us that the cardholder has authorized Luxury Bazaar to ship the watch to an address other than the billing address.

Last but not least you are always welcome to pick up your order in person at our showroom during our normal business hours.

Luxury Bazaar has a “NO QUESTIONS ASKED RETURN POLICY” on all items purchased, if you are not satisfied for any reason, return the item to us for a full refund. Everything we sell is 100% authentic, brand new (applies to watches and jewelry), unless otherwise stated. We stand behind everything we sell so we play no games when it comes to returns; there are no restocking fees, no hidden charges, the only thing we deduct are the shipping charges.

We accept returns within 7 days of customers' receipt of product.

All returns must have a Return Authorization Number (RA). Please contact us prior to return to obtain RA number. This number must be displayed on the outside of the box; this will expedite your return. An item returned without authorization will be refused.

All products must be returned with original packaging that the item comes with and all included items.

Returns will be credited in full minus original shipping and insurance costs.

Credit will be issued in the same form as payment received.

Returns must be shipped via traceable courier, e.g. UPS or USPS (Do not ship via FedEx, FedEx does not insure watches or jewelry valued above $500). Return shipment must be pre-paid and fully insured for the amount you expect credit. Collect shipping will be refused. In case of a loss or damage, customer is liable.

Once you have been issued the RA number, you must ship the watch back so that we receive it within 7 days.

In addition of the above, please see notes specific to watches, art, antiques and jewelry below:

Watches:

Watches must be returned in the original condition, with all protective plastics/tape and hang tags intact, all accessories, boxes and papers. Until you are positive you will be keeping the watch kindly refrain from wearing it. It is almost impossible to wear a watch for even a day and for the watch not be blemished or scratched. Please do not have the bracelet sized (links removed), or any straps cut. Please note that some watches are on memo from other dealers and do not carry a return policy, you will notified before your purchase if the selected watch meets this criteria.

Jewelry:

All jewelry must be returned to us in the original condition, with all the original boxes, papers, tags etc. Resizing of Rings, Bracelets, and Necklaces done by the customer voids the return policy.

Art and Antiques:

All artwork and antiques must be returned in the condition it was received. If a specialized carrier was used to deliver the item to you in a case of a return you must use the same carrier for returns.

Special Orders:

We will gladly assist in providing special orders of items that we may not currently have in stock. Due to the specialized nature, special order items are not subject to the standard return policy. If your item is a special order item, we will notify you at the time of purchase. This mostly applies to Watches and Brand Name jewelry that is not in stock and has to be ordered.

Purchases by Manufacturers:

Our return policy does not apply to any purchases made by any watch manufacturer, watch brand distributors, and/or any person acting on behalf of any of these entities in any capacity. Purchases made by the aforementioned entities may not be returned for any reason under any circumstances.

WE BELIEVE THAT THE ABOVE CONDITIONS ARE VERY REASONABLE, FAIR AND QUITE SIMPLE TO ADHERE TO. IF FOR SOME REASON ONE OR MULTIPLE CONDITIONS CANNOT BE MET, PLEASE CONTACT US. YOU MUST CALL BEFORE AND RECEIVE AUTHORIZATION.

Gift certificates are a popular and practical gift whether the recipient lives far or near. Not just for gifts, they also make generous donations for various charity events.

Our gift certificates never expire, and you can purchase them in any domination you wish. Please contact us for more information.

We are always accepting consignments. If you have a fine watch or piece of jewelry that you no longer wear, a piece of art or a fine antique that you no longer want, let us sell it for you! Consigning your valuables to Luxury Bazaar is a very smart way to go. We will market your item on our website, eBay store, mailing lists, as well as other online platforms, and among our private customers. We also work with a large network of other dealers and attend most major trade shows.

We sell 90% of consigned merchandise within 8-10 weeks. And the best part is that there is NO COST to you. Whatever price we agree upon is the amount you will receive once the item has sold. No photo fees, no insurance fees, no commissions and no repair fees. If you are interested in learning more please contact us and we will be happy to discuss your consignment needs.

We make the consignment process painless; first, we will give you a verbal or written assessment of the item you are trying to consign. We will then, send you pre-paid and insured shipping label or schedule a pick up with a specialized courier if needed. Once we receive the item, we will inspect it and contact you within 24 hours to finalize the agreement and fax you a legal consignment document to be signed. Please see sample consignment agreement. We have a notary in-house so all documentations will be notarized.

We also are always happy to purchase your unwanted items; the purchase process works the same as the consignment process with the exception of course that instead of sending you a consignment agreement we will send you payment. All payments are issued within 24 to 48 hours of receipt. In some cases, especially with Art and Antiques it can take us 7-10 days as we may need to call in outside specialists to help us appraise certain goods based on condition and of course double check authenticity. Identity verification is a must. We will ask for documentation that we can keep on file in regards to the seller and the item sold to us.

We love trades, everyone loves to trade up, be it watches, jewelry, and in some cases even paintings and antiques.

Call us with your propositions, we love making deals!

We welcome all dealer inquires, and will gladly work with our competition instead of against them, please contact us for more information. Also if you are a company that manufactures and/or wholesales a particular product that you feel is out of the ordinary and will be a good fit for LuxuryBazaar, please feel free to call us with your propositions.

Здравствуйте! Мы рады, что вы заглянули к нам! Задержитесь на пару минут и полистайте наши страницы, вы обязательно найдёте то, что вам понравится! Сделайте себе подарок! А может вы хотите порадовать любимого человека? Выбирайте, а если у вас появятся вопросы, звоните, и наши сотрудники (говорящие по-русски) с удовольствием помогут вам. Мы доставляем наш товар во все страны мира! Хорошего вам дня и до новой встречи!

ברוך הבא לאתר שלנו ! מחפש מתנה ? רוצה לפנק את האדם האהוב עליך או סתם לפרגן לעצמך ? אנו בטוחים שכלי החיפוש באתר יאפשרו לך למצוא וגם לקבל מה שאתה מחפש בקלות. אנא פנה אלינו טלפונית בכל שאלה. הצוות שלנו (דובר גם אנגלית ורוסית) ישמח לעמוד לרשותך בכל נושא. אנו מספקים את המוצרים שלנו לכל העולם! יום טוב לך עד שניפגש שוב! אנה טננבאום

안녕하십니까, 저희 Luxury Bazaar을 찾아주셔서 감사합니다. 저희 Luxury Bazaar에서는 최고의 시계와 한정된 시계를 전문적으로 취급하고 있으며 전 세계 고객들을 대상으로 판매되고 있습니다. 저희 사이트를 통하여 좋은 상품정보를 찾으시길 바라며 한국어가 가능한 직원이 상주하여 있으므로 언제든지 상품 문의나 기타 관련 문의를 한국어로 하실 수 있습니다. 항상 고객의 감동과 만족을 위해 최선을 다해 노력하겠습니다. 감사합니다.